Blog

The Coronavirus is causing daily life around the world to nearly come to a halt, as medical experts urge people to stay home as much as possible to contain the spread. Nothing is more important than the health of our staff and the local community, and we’ll continue monitoring events as they evolve and doing everything possible to ensure our facilities are sanitary and safe.

Currently, the province of Ontario has ruled that the automotive sector is an essential business, as people need vehicles to pick up essentials like groceries or medicine.

Keep reading to see all the different ways we’re modifying the dealership to keep car buying safe.

Shorter Hours, Reduced Staff

Our showroom is not currently open to the general public, but we are still here at Yorkdale Dufferin Mazda to help you in person if you book an appointment to look for a new car. Feel free to browse our vehicles online from the comfort and safety of your own home, so you can get a jump on the process before you visit the dealership.

We will be maintaining social distancing on our premises, for our safety and yours. You can also build and price a new Mazda online from home too, so you get exactly the vehicle you want without having to physically be in the dealership.

Payment Options

Yorkdale Dufferin Mazda’s trusted financial partners are dedicated to offering our customers flexibility in the wake of financial stress related to COVID-19. You may qualify for several types of support:

  • A least extension program
  • Loan payments deferrals
  • Lease payment deferrals

We try to make sure that Mazda financing services meet your needs, so contact Mazda Financial Services by calling 1-888-703-8857 or email clientrelations@cdlsi.com. Please contact Scotiabank at 1-800-4SCOTIA, or you can request an auto loan payment deferral online.

Service and Parts

Yorkdale Dufferin Mazda is taking every precaution possible, including when it comes to servicing parts. Keys will be placed in plastic bags upon arrival to avoid any direct hand-to-hand contact.

You’ll see taped off areas, indicating where people should stand to safely practice social distancing. For the time being, our shuttle service and our dealership waiting areas are closed off.

Also, online appointments cannot be made at this time, so please call us at (866) 368-5477 to book your next service appointment.

Customers, Please Do Your Part

For the sake of everybody’s health, please do not visit Yorkdale Dufferin Mazda if you have been out of the country in the last 14 days, if you’ve been in contact with somebody who is unwell, or if you yourself do not feel well.

Finally, please sanitize your hands before you arrive at the dealership and again as you leave. We really appreciate your cooperation, which will benefit everybody’s collective health as we try to flatten the curve together.

Be assured that we will continue to monitor the situation and implement every precaution recommended by health experts.

By closing all but the essential parts of the showroom, using precautions to avoid spreading any germs and practicing thorough sanitization, Yorkdale Dufferin Mazda is modifying our business to keep you safe. We hope you are happy, healthy and safe right now, and continue to strictly follow the advice of medical experts as we all navigate this challenging time.